Insurance

Stride Clinic Podiatrists are registered with most medical insurance companies. If you are new to the practice please call 01270 767744 to book if you will be processing a claim through your insurance company to ensure that we obtain the correct information.

If you wish to use a Health Insurance policy, that requires Stride Clinic to invoice your provider directly, please call the clinic to make the appointment as there are certain details we need before seeing you in clinic.

Stride Clinic can accept self-referrals, however you should check with your policy in case you require a GP referral.
Prior to booking you must contact BUPA to obtain a pre-authorisation code for your treatment. We will require this and your membership number in order to process your claim.
If there is an excess to pay on your claim after your treatment BUPA will contact you and Stride Clinic. Stride Clinic will email you an invoice or you can call the clinic when you receive your notification from BUPA.
Currently Janet McGroggan is our only podiatrist registered with BUPA please ensure that she is linked to your pre-authorisation.
It is essential that your pre-authorisation code is relevant to the necessary procedure codes. Please find details of these below.
- Initial Consultation AA145
- Follow Up Appointment AA641
- For a Biomechanical Assessment you will require the code AA365 plus at least 2 Follow Up Appointments AA641
- For a New Patient Biomechanical you will require an Initial Consultation Code as well as the above bundle.
- For Nail Surgery you will require the code AA628 plus at least 2 Follow Up Appointments AA641 – You must have attended for an Initial Consultation AA145 prior to Nail Surgery.
BUPA do not cover the following
- Medical devices such as insoles, orthotics, splints and medication.
- Verrucae Needling.
- General Footcare or conservative management of foot conditions.

All of our podiatrists are registered with Vitality.
Stride Clinic can accept self-referrals, however you should check with your policy in case you require a GP referral.
It is your responsibility to inform Vitality prior to each consultation and ensure that your appointment/ treatment is pre-authorised.
Stride Clinic will bill Vitality for each consultation. If Vitality fail to cover your appointment fee, Stride Clinic will contact you for payment.
If there is an excess to pay on your claim after your treatment Vitality will contact you and Stride Clinic. Stride Clinic will email you an invoice or you can call the clinic when you receive your notification from Vitality.
Vitality do not cover dressings, medication or medical devices such as insoles, orthotics or splints.
They do cover Initial Consultations and General Footcare but do not cover Biomechanical Assessments.
Please contact Vitality in advance if you require, fungal nail treatments, verrucae treatments or nail surgery.

Stride Clinic can accept self-referrals, however you should check with your policy in case you require a GP referral.
You will need to pay for your treatment in full and receive a full receipt to submit to Simply Health for reimbursement.
It is your responsibility to find our if you have an excess to pay or a policy fee limit.
Simply Health do not reimburse you for medication, insoles, orthoses or splints.

All of our podiatrists are registered with the above insurers.
Stride Clinic can accept self-referrals, however you should check with your policy in case you require a GP referral.
It is your responsibility to inform your insurance company prior to each consultation and ensure that your appointment/ treatment is pre-authorised.
Stride Clinic will bill your insurer for each consultation if you have a Health Insurance Policy. If your insurer fail to cover your appointment fee, Stride Clinic will contact you for payment.
If there is an excess to pay on your claim after your treatment your insurer will contact you and Stride Clinic. Stride Clinic will email you an invoice or you can call the clinic when you receive your notification from your insurer.
These insurers do not cover dressings, medication or medical devices such as insoles, orthotics or splints. Please ensure that you have contacted your insurer in advance of your appointment so you are aware of what you are eligible to claim for.